Booking Terms and General Information

CONFIRMATION OF BOOKINGS

All bookings remain tentative until a non refundable booking deposit of $500.00 has been placed.  A second catering deposit is required upon confirming your menu and function arrangements.  At such time a written confirmation and terms of agreement letter will be sent to you along with the request for a catering deposit of 50% of the total catering amount (50% x catering price per head x no. of pax.  We reserve the right to cancel your booking if we do not receive your catering deposit within 12 days of our letter requesting it.

CANCELLATIONS

In the event that a confirmed function must unfortunately be cancelled with less than thirty days notice given, no refunds will be given on deposits and in some circumstances an additional cancellation fee will be charged of 50% of the total bill.  The management reserves the right to cancel any confirmed functions at their discretion.

QUOTES

Quotes are valid for one month (4 weeks) from the date of quotation unless otherwise specified.

FOOD AND BEVERAGE REQUIREMENTS

The guaranteed number of guests attending your event is required 5 working days prior to the event.  Charges will be based on guaranteed minimum numbers, or final head count whichever is greater.  Menu and Beverage selection is required 7 days prior to the event.

SURCHARGE

Surcharges are incurred on bookings held on Sundays or Public Holidays of $5 per person.

PAYMENT

Full payment by cash, credit card or bank cheque is required prior to the event.

CHILDREN

Children are charged at the same rate as adults or alternatively children's meals are available if requested in advance.

Chicken or Fish and Chips @ $30.00 per head

Highchairs and other children's facilities are unfortunately not available on premises

Children must be supervised at all times.

WEDDING CAKES

Wedding Cakes may be served as an accompaniment with tea and coffee or as take home gifts.  A serving charge is applicable dependent upon the function size and guest numbers.  Please note wedding cake arrangements are the responsibility of patrons to organise and unfortunately cannot be provided through the kitchen. Our wedding planner is able to recommend the best suppliers in the area for your consideration. 

BAR TABS AND OPEN BARS

The bar works on a tab system where the patron may choose to designate a set limit per head for the duration of the function.  When the limit is approaching the patron is notified and may then set a new limit or close the bar.  As the patron you may specify what will and will not be offered through the bar during the function.  All beverages are served by the glass to patrons and charged by the bottle to the bar tab.

SEATING ARRANGEMENTS

A seating plan will be supplied after confirmation as an aid to planning your seating arrangements.

Place cards are required in order for staff to easily seat guests.  A detailed seating plan will need to be arranged prior to the event with our staff.  This involves drafting a plan of tables and then allocating guests to each seat.  Place cards may be given prior to staff to set or you may wish to allocate a family member or friend to arrange the cards prior to the function.

Our wait staff can advise the best possible plan for your function.  Square tables are provided, however, you may wish to choose round tables - this will incur an additional charge.  White linen is provided free of charge for the square tables and tables set with full cutlery, linen napkins and glassware.

ACCOMMODATION REQUIREMENTS

For the comfort and freedom of both our in-house guests and your planned reception, we encourage all function and wedding clients (planning a moderate to large reception 40 plus pax) to strongly consider reserving the entire premises in conjunction with their event.  This ensures that the function/reception is not limited by noise and access considerations of the in-house guests, which would otherwise be applicable.  It is also a great way to spend a weekend with your friends and family in a relaxed environment where you can enjoy the privacy and unlimited access of the entire premises.

Reserving the accommodation in conjunction with your planned function/reception has many other advantages.

For dinner functions greater than 30pax the entire accommodation (four villas) is required to be reserved in conjunction with the reception.

For functions (lunch/dinner) under 30 at least one villa is required to be reserved.

Please note for larger evening functions which require the sole use of the restaurant and in other circumstances the entire accommodation is conditionally required to be reserved in addition to the restaurant dining room due to noise restrictions.  The establishment reserves the right to make this decision based on each individual function requirement.

WET WEATHER ARRANGEMENTS

No responsibility is taken by the establishment in the event of wet or bad weather.  All clients are encouraged to have a feasible wet weather plan for their ceremony and outdoor arrangements in the event of such.

PHOTOGRAPHS

Photographs are welcome to be taken in the establishment grounds and rooms.  Our wedding co-ordinator will be able to recommend other suitable locations.

NOMINATED PERSON

We ask that a nominated person be specified as a contact during the function with whom our restaurant manager and function co-ordinator may confer with during the function.  This relieves the bride and groom from the minor operational concerns of the function

NOISE LEVEL RESTRICTIONS

"Pockets" is a unique commercial property nestled in a unique alcove amongst private residences.  Because of this we are restricted with noise levels and as a courtesy to our neighbours and accommodation patrons, we, therefore, request you to inform the establishment of any planned entertainment and events for the night.

The establishment reserves the right to cease any entertainment which is unauthorised or which creates inappropriate noise levels at any time during the reception.

WEDDING CO-ORDINATOR

Should you require, we would be happy to assist you in finding those special extras that make this day truly memorable.  We can also recommend the services of Byron Shires best wedding co-ordinator.

Additional auxiliary arrangements as outlined here are available through the service of nominated Wedding Co-ordinator or at the client's discretion to organise.

BEVERAGES

Beverages are served on an open bar system and charged upon consumption.  You may set a pre-determined limit and designate specifically what you would like to offer on the tab, e.g. beer, wine,  champagne, spirits, ports, etc

SEATING PLAN

Depending upon final numbers - we will be happy to discuss seating arrangements, provided in the restaurant are square tables, crisp white linen tablecloths and serviettes.  If you require round tables and round clothes there will be an additional hire fee.  A floor plan of the restaurant is enclosed herewith for your perusal and consideration.

ENTERTAINMENT'

There is a CD player available in the restaurant should you wish to bring you own selection of music.

We ask that moderate sound levels be maintained throughout the function due to our residential noise restrictions within the surrounding area and our other in-house patrons.  Please note we request to be advised of all planned entertainment.

ACCOMMODATION

We offer four Villas, the cost is based on twin share accommodation from $250.00 per night with an additional cost per person at $50.00 per night.

The Deluxe Honeymoon Suite is from $295.00 per night.

Check in time is 2.00 p.m. and check out time is 10.00 a.m.

Where possible we will do our best to accommodate arrivals and departures outside these times.

DEPOSIT

A non refundable deposit of $500.00 is required to secure a booking of the Restaurant.  A further 50% non refundable deposit is required to secure accommodation.  Upon confirmation of your menu we will then require a 50% catering deposit based upon your confirmed minimum guest numbers.

Final payment is to be made by cash ,  bank cheque or credit card prior to the event.

Please use the information as a guide only.  We welcome the opportunity to speak with you soon and to personalise our service and meet your needs and requirements.